Some Popular Questions

• Do I need a garden design?

  Good question...

  Most of our project work is design led. This makes sure you are making the most of the space and getting the best value for money. It also means that you and us are both clear on what we are delivering because there is documentation in the form of plans and visuals we have agreed on. I hope you believe us that saving on a design is false economy: The difference between most ‘DYI’ design jobs and a job that has been designed and executed accordingly is immediately apparent.The quality of your final result is in the detailing, in the way the materials are combined and the use of a consistent visual language throughout the project. And that is without considering the solutions a good design can bring to your space that you wouldn’t have thought of. Landscaping isn’t like a few cushions that you can replace if you don’t like them, it’s something you will live with for many years and that can either give you joy every time you look at it or it can be the cause of regret. We like to deliver joy! ... however for very straight forward pieces of work a design may not be required. Talk to us and we will give you an honest answer.

• Why use a design and build contractor?

  The good thing about our team is that we know that whatever we design can be built and accurately translated onto the site and within the agreed budget. During the design process, our wider team are also involved in consideration for construction methods and on-site logistics. We understand there is nothing worse than a vision that can’t be delivered. For you, it also means that there is one point of contact and that all the responsibility rests with us. There is no finger pointing between 3rd party designers or subcontractors when a nimble and coordinated approach is required, especially when there are changes or if unexpected situations arise during the project’s construction phase.

• Are your team qualified?

  Definitely! Staff development is a fundamental part of our commitment to provide a first-class service. We have an enthusiastic and talented team each specialising in different elements of the outdoor sector. All our staff our DBS checked for peace of mind and safety.

• Do I need to be at home during the works?a

  We endeavour to cause minimal disruption to our customers' personal lives while we undertake any project work. As long as we have access to the area and an outside tap and electric supply, that’s all we need.… although we never say no to a cup of tea!

• Can I see some of your previous work

  Be our guest.….we have a show garden located at Corker Outdoor Living in Paddock Wood, or we can arrange for you to visit either one of our ongoing projects, or one that has been recently completed.

• Are you insured and what safeguards do I have?

  We are fully insured, as we are approved contractors for both the public and private sectors. We have cover for up to 10 million pounds. All of our work is undertaken under a set of terms and conditions that protect both the client and contractor. For larger projects, we set up a staged payment contract setting out milestones for payments. We also have a voluntary customer charter an example of which we send with quotations, and as members of BALI and other industry bodies, we adhere to the highest standards of service to our customers.

• Do you belong to any trade organisations or authoritative bodies?

  Yes, we do... our company takes pride in being industry leaders in showcasing innovative products, materials and equipment. We are proud to be associated with the following bodies:

  **BALI : **British Association of Landscape Industries

  CIS : Constructionline

  CHAS : Contractor Accredited Health& Safety Scheme

  IOG: Institute of Groundsmanship

  RHS: We are RHS ambassadors

  We have also written industry-wide commentary and submitted articles for industry-leading publications.